Asked before almost every case.

Completely. Initial consultations are free and confidential, and nothing is recorded or retained unless you decide to proceed. For sensitive situations we also offer secure and anonymous contact channels.

No. Most cases are scoped and run entirely by phone, email or secure channel. If you’d rather meet in person, we’ll arrange something discreet: our office, or somewhere you’re comfortable.

Our head office is in Hamilton, Ontario. We cover the entire province through local investigators, not a fixed roster of branch offices; the full list of regions is on our locations page.

Yes. Private investigation is a licensed profession in Ontario under the Private Security and Investigative Services Act (PSISA). Our agency licence is #30000432, and every investigator we field is individually licensed. What matters legally is how the work is done: we only use lawful, admissible methods.

It depends on scope, which is why every case starts with a free consultation and a written agreement covering cost before any work begins. We accept e-transfer, credit card and cryptocurrency.

Scope decides it. Simple locates often resolve in weeks; surveillance runs for the period agreed in your scope; complex fraud or forensics files can take longer. We give you a realistic timeline before work begins, and tell you if it changes.

Yes, on the schedule you choose. Some clients want a call after every surveillance shift; others want nothing until the final report. Both are fine.

A complete evidence package: a written report formatted for its end use, detailed logs, and timestamped media. If the case is headed to court, everything is documented to be admissible.

Yes. That’s the standard we work to. Every method we use is chosen for legal admissibility, and findings are documented so they stand up under cross-examination. We work directly with your lawyer when requested.

No. Covert work is only useful if it stays covert. Our investigators are trained and equipped to observe without being detected, and we don’t take on work we can’t do discreetly.

No, and you should be wary of any investigator who says otherwise. We guarantee the quality of the process: licensed investigators, lawful methods, honest reporting. What the evidence shows is what it shows.

Use the safe-contact section of our contact page: we maintain PGP-encrypted email and Session messaging, and we’ll help you use them. If you think a device is being monitored, contact us from a device the other party has never had access to.