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Safe Contact Instructions for
High Risk Clients

Before You Begin

Spyware programs installed on cell phones and computers are among the most common methods for unauthorized people to gain access to your sensitive information. They could be romantic partners, coworkers or anonymous hackers.

If you are at a high risk for these intrusions, assume all of your personal devices are compromised prior to contacting us and discussing your investigation. Some malware has the ability to persist after performing a factory reset. To contact us securely, clients have the option to use a live bootable Operating System, a trusted friend’s phone or a brand new cell phone.


ProtonMail (Encrypted Email)  

ProtonMail can be used on any device without software install. ProtonMail secure email accounts are fully compatible with other email providers. You can send and receive emails normally. No personal information is required to create your secure email account. By default, we do not keep any IP logs which can be linked to your anonymous email account. Your privacy comes first. All emails are secured automatically with end-to-end encryption. This means even we cannot decrypt and read your emails. As a result, your encrypted emails cannot be shared with third parties.

Signal Messenger (Call/ Text)

State-of-the-art end-to-end encryption (powered by the open source Signal Protocol) keeps your conversations secure. Signal can’t read your messages or listen to your calls, and no one else can either. Privacy isn’t an optional mode — it’s just the way that Signal works. Every message, every call, every time. Signal is an independent nonprofit. They are not tied to any major tech companies, and they can never be acquired by one either.

Session Messenger (Anonymous Call/ Text)

Session is an end-to-end encrypted messenger that removes sensitive metadata collection, and is designed for people who want privacy, and freedom from any forms of surveillance. 

Benefits of Session: No Phone Numbers, No Data Breaches, No Footprints, Open Source, Sync Across Devices & Censorship Resistant.

Pretty Good Privacy (PGP Encryption)

OpenPGP is the most widely used email encryption standard. It is defined by the OpenPGP Working Group of the Internet Engineering Task Force (IETF) as a Proposed Standard in RFC 4880. OpenPGP was originally derived from the PGP software, created by Phil Zimmermann.



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